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#humaninterest

1 post1 participant0 posts today
Continued thread

Update: as I noted on my blog, the #HumanInterest web site won't let me set up 2-factor authentication. I just heard from their support team that this is because I linked my existing login to my new 401k account (_which their site told me to do_) and their 2FA implementation doesn't know how to deal with that. They gave me a workaround to try, which of course didn't work. I've told them that, and I'm eagerly awaiting the next chapter in the story of their incompetence.
#HumanInterest

“Human Interest” is terrible

Several years ago I worked for a company which outsourced management of their 401k to Human Interest. It was… not a positive experience. I don't remember all the details—I've worked pretty hard to forget them since they were so unpleasant—but suffice it to say that it was my impression that they weren't terribly good at any aspect of the work they needed to do as a company.
#UX #fail #HumanInterest
blog.kamens.us/2025/04/22/huma

Something better to do · “Human Interest” is terrible
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