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#brightspace

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Reason 237 I fucking hate #brightspace: they lock all conversation about their product behind a soft paywall (e.g. I get stupid emails like this where I can't just see what Yi Yan.L.782 said). Every fucking interaction has to be on their platform, under their control. Much of the content is hidden from search engines.

Of course, once you get into their little walled garden you discover that searching for unfixed bugs or unmet feature requests is only possible on a one-term-at-a-time search basis. There's almost no way to see if related issues exist.

No surprise: when I dove into this last year and spent a couple of hours trying to answer some questions about basic, industry-standard functionality (spoiler: the answer to all of them was "No"), I figured out that they have hundreds or thousands of unresolved issues going back 20 years.

This company is worth a billion dollars.

Edit: I clicked the link. I did. The message was "We have also had this question. Does anyone else know..."

Holy fuck this is stupid.

Pointlessly duplicated effort is not my favoritre thing. My school's #LMS (#brightspace) is set to prohibit having multiple sections of the same course in one LMS shell. I teach 2 sections of #stats. This means creating all quizzes twice, posting all announcements twice, uploading every document twice, constantly checking and tweaking the two course shells to keep them synched, etc.

Of course the decision to adopt the LMS was made without significant input or testing from the people who would use it. Of course #SUNY legal's opinion that allowing any student to potentially see which section another student might be enrolled in is a "FERPA violation" was made without faculty input (and I think without checking with any FERPA experts).

Brightspace employees say it's dead easy to separate sections completely, to satisfy SUNY's interpretation of FERPA. However, there is ONE INSTANCE of Brightspace at SUNY (apparently), running at 56 separate colleges and universities. One instance for thousands of courses at dozens of schools.

The SUNY sysadmin for Brightspace (who controls everything b/c one instance) says the Brightspace people are wrong. He doesn't explain why, hasn't responded (so far) to several schools asking him to implement this, and to the Brightspace documentation and employees specifying which settings need to be set at the instance level to make it happen; he just says "that can't be done".

Tens or hundreds of thousands of wasted hours of work, and probably a few cases of #RSI because someone at the top of an #authoritarian system has an idea he won't check out because (and now I'm guessing) it doesn't affect him, just a few thousand other people.

I'm getting closer to my goal of just abandoning my LMS entirely, except maybe for posting midterm and final grades. We've all been told that no other "online platform" can be used, meaning definitely no other LMSes but (at my school, anyway) several other platforms, like Discord and Slack. The prohibition seems to be driven by student complaints (i.e., if a student complaints something is "confusing," the dean or provost will declare that it is prohibited).

Yeah, getting closer to ditching all LMS use. Maybe I'll try this next fall.

Every LMS I've ever used has convinced me of the importance of user-centered #design. A huge issue in all of them (#moodle, #brightspace, and #blackboard) is the sheer, mind-numing, RSI-inducing number of mouse clicks required to do almost anything.

Nearly every task in an #LMS has the potential to be done thousands of times per semester or more by an instructor. Reasonable, intuitive, ergonomic keyboard shortcuts would be very helpful. They rarely exist.

In its wisdom, #SUNY central has apparently decided that allowing an instructor to manage multiple sections of the same course from one LMS shell is a violation of #FERPA

So here I am coding and entering grades and fighting with #brightspace to perfectly synchronize my two intro #statistics courses.

I would like to have a conversation with whatever SUNY lawyers made this ridiculous decision, with a FERPA representative on conference call.